- Staff: 2-3 Greeters
- Supplies: Volunteer Registration Forms, Signs, Info about process, pens, clipboards
- Role:
o Welcome volunteers & give general info about VRC
o Provide volunteers with registration form & liability form
o Monitor flow of volunteers, alert VRC Director to any issues, provide any crowd control necessary
o Direct media to PIO/Media contact/VRC Director
o Direct residents seeking help to work order intake
If they are there to volunteer, thank them, give them a “Volunteer Instructions” sheet, and ask them to fill out a Registration Form. When the form is completed, direct them to the next available interviewer at Station #2
♦ If they are media personnel, direct them to the Public Information Officer
♦ If they are disaster survivors needing assistance, refer them to the appropriate relief organization and, if appropriate, the FEMA registration process
♦ If they are bringing cleaning supplies, nonperishable food, etc., to donate, refer them to an agency that is accepting donated goods
If there is a long wait, some volunteers may not understand the reason and may become impatient. Please thank everyone for volunteering, briefly explain the process, and ask everyone to be patient or, if they prefer, to come back later