Opportunities From: United Way of the Golden Triangle Regional

◦Conduct brief interview on volunteer skills and preferences

◦Assign volunteer to an available opportunity

◦Document volunteer assignments

Your job is to do a quick interview of the prospective volunteer and refer him/her to a job at an agency appropriate to his abilities and interests. Requests for volunteers will be posted on a board in front of you (behind the volunteers being interviewed) and will be erased as the needs are filled. If the VRC has a computer system, you might also receive a printed list of the current needs.

When a new volunteer approaches, ask for his/her Registration Form. With the volunteer, verify its completeness and accuracy, and use it as a guide from which to inquire more about the volunteer’s skills. At the conclusion of the interview, keep his/her Registration Form. When the volunteer accepts an assignment, complete a Referral Form, filling in all information requested, sign or initial it, and give it to the volunteer and instruct him/her to report to Data Coordination (Station #3).

Before you signal the Greeter that you are ready for another interview, take a minute to jot down in the ―Notes‖ section anything about the volunteer you feel is important and that the volunteer did not include on his/her Registration Form (a special skill, an obvious physical limitation, etc.). If your center decides to use the blind field labeled ―Office Use Only,*‖ check the appropriate box. Place his/her Registration Form in the file.

Key points to remember are:

♦ Sit facing the wall/needs board

♦ Disaster registration differs from a “normal” volunteer intake – there is less time to try to fit each volunteer into an ideal assignment

♦ Refer the volunteer on the spot if possible – it may be impossible to contact him/her later. If the volunteer has special training or unusual skills that you think might be needed soon, ask him/her to wait in the sitting area and to check the volunteer request board for new requests for their specialized skills

♦ Be sure to watch for volunteers who would work well in the Volunteer Reception Center. (It may seem self-serving, but if the VRC has sufficient staff and works effectively, the community will benefit!)

♦ It is likely that some volunteers will exhibit the stress of the disaster – they may be survivors themselves. An extra measure of patience and understanding is needed

♦ You may be called upon to train new volunteers to assist with the interviewing

Your job is to oversee the operation of the Volunteer Reception Center. You will:

♦ Clearly designate one entrance and one exit

♦ Set up the room for efficient flow of volunteers and information

♦ Brief and assign tasks to staff and volunteers of the center

♦ Monitor the operation and make staffing changes when necessary

♦ Maintain all records of safety and job training provided to volunteers, and hours worked in the VRC by employees and volunteers

♦ Turn all records in to the County Budget Department weekly or at end of the activation

You should meet and thank all volunteers who help in the VRC and instruct them to sign in and out on the Volunteer Sign-in/Sign-out Record daily. Instruct paid staff to sign in on the Employee Sign-in/Sign-out Record daily. In a fast-paced disaster response, both paid and volunteer staff will need regular reminders to sign in and out.

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Provide one on one interaction with a child for at least 1hr each week. Help with homework, do activities, or just talk